Pick Otter if…
- You mostly want a readable transcript and summary, not a CRM integration.
- Watching the transcript scroll in real time during the call would help you.
- You are a solo owner or very small team testing meeting AI for the first time.
Otter vs Fireflies for meeting notes
You already record client calls or team meetings and want software to transcribe them, pull out decisions, and hand you a summary you can trust. Otter and Fireflies both join Zoom, Google Meet, and Teams, but they feel different once the call ends.
New to this job? Start with Meeting notes without the typing. This page assumes you already know why you want the tool.
Side by side
| What to check | Otter | Fireflies |
|---|---|---|
| What it does best | Fast live transcript while the call is still happening, handy to glance down and check a number was captured. | Strong after-the-call workflow: summaries, action items, and search across your whole meeting history. |
| Free tier (check caps) | Free plan with monthly minute limits and a per-meeting cap, enough to try on real calls. | Free plan with unlimited transcription; storage minutes are the main limiter on free. |
| Long calls | Paid plans raise per-meeting time limits; long client sessions may need a paid tier. | Transcription stays unlimited on paid tiers; upgrade is mostly about storage and AI credits. |
| Finding an old decision | Search and chat within your Otter workspace. | AskFred lets you query across past meetings ("what did we agree on delivery?"). |
| Pushing notes elsewhere | Integrations with Slack, Dropbox, and note sync to some CRMs on paid plans. | Deeper CRM push (HubSpot, Salesforce, Pipedrive) and many app connections on paid tiers. |
| Who it suits | Owners who want the cleanest live transcript and mostly work inside the tool itself. | Owners who live in a CRM or task app and want meeting notes to land there without copy-paste. |
Which one for you?
Pick Fireflies if…
- Client records live in HubSpot, Salesforce, or similar and you want notes attached automatically.
- You need to search months of past calls for what was promised.
- You record long sessions and want unlimited transcription without hitting a per-meeting wall on a mid tier.
Pricing
Both vendors publish per-seat monthly and annual pricing on their sites. Free tiers exist on both. Confirm current plans and minute or storage caps before you buy. SaaS pricing changes often.
Vendor pages checked 2026-09-17. Confirm current pricing before you subscribe.